Terms

Terms of Business

Our detailed business terms are contained within a range of agreement documents that relate to the services we provide to our clients.  Subject to the nature of the services we are asked to provide we will provide detailed terms accordingly.

Below we summarise the commercial basis of which we operate:

  • Web Design Agreements (including content management and ecommerce solutions)
    • Staged payments, typically:
      • 25% on order
      • 25% at detailed design agreement
      • 25% at delivery for acceptance testing
      • balance prior to solution moving to live operation
  • Web Hosting
    • Minimum 12 month agreement, payment in advance
      • Annually
      • Quarterly
      • Monthly
  • Web solution support & maintenance
    • Minimum 12 month agreement, payment in advance
      • Annually
      • Quarterly
      • Monthly

All other services are subject to 25% of total estimated fees being paid at time of order and before work commences.